• Honda

Richfield Bloomington Honda

400 W 78th St
Richfield, MN 55423

  • Sales: (888) 347-8539
  • Service: (888) 379-0275
  • Parts: (888) 378-6157

Customer Testimonials

At RB Honda, we go out of our way for our customers, creating more than sales and service encounters, we create enduring relationships.  It's no wonder our customers are very enthusiastic about the service they receive at our Minneapolis area Honda dealer.  Not only have they purchased a fabulous new or pre-owned car, but they also
 experienced RB Honda's superior customer service.

Our commitment to exceptional customer service also means that when we make a mistake we own up to it and fix it to the best of our ability.  Not every transaction will go perfectly, but we believe that if we respect our customer's attempt to see things from their perspective
 and act with openness and transparency, we'll earn their confidence.

To that extent, we invite you to see what customers of our Twin Cities Honda dealer
 have to say about working with RB Honda. 

Sales (New)

jh13578
This review has been long overdue. I came into the car dealership skeptical: they won't tell me what I want to hear, they will just sell me on what they think everyone wants to here, they will push the sell on me, etc. Working with Kevin DeCaluwe was a pleasure, his friendliness and level of customer service is above any other experience. At first, I thought that this was just a facade just to get me to like as a salesman. Whatever it is, it worked. He was friendly to the family, respectful, always following up through text messages days and weeks after purchase. He really wants the customer to be happy with the purchase. During the purchase, he made it painless and kept a lookout so that I could get the best price, deal, rebates, and that the car was a right fit. He even goes out of his way to make sure that he is portraying a good image of himself and representing RB Honda well. An example of this: I went out of town and had no one to take me to the airport/watch my car. He came took my car out of long-term parking, gave it a wash, parked it in his garage (there were heavy storms rolling through), and took care of coordinating the logistics of my travel. Without a doubt, I WILL be back! So will the FRIENDS AND FAMILY! Truly an experience that I thought was dead customer service.
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Sales (Used)

kristishepherd
This was our best car buying experience ever. We are Honda lovers, and Kyle Westermann and Kevin Decaluwe knew exactly what we were looking for in a good used Accord. Kevin could not have been more helpful in facilitating the sale and making sure we were happy. Great car, great price, great service!
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Sales (New)

evelync04
Great dealership! Treated me wonderful, worked hard to get me in the right car, in my budget, with payments that I could handle. It was such a great experience! I was a Volkswagen driver (and thought that I would be for life), and switched to Honda after receiving exceptional service! Great, great, great!
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Sales (New)

CindyM33
I was looking for a CR-V. I have already owned 2 CR-Vs and wanted to look at new one. I also was planning on looking at a Ford Escape. I spoke with Kevin DeCaluwe about a new CR-V. We went for a test drive. I did let Kevin know that I was also looking at an Escape. There was no pressure sale to stay with Honda. Kevin wanted to make sure that I was getting the best car for me. After I went to a Ford Dealer, drove an Escape, and talked to their sales people, I chose to come back to Honda. While I liked the Escape better than expected, it was more expensive than the CR-V. Kevin was open and honest with his communication and again wanted my car buying experience to be awesome. He was very knowledgeable about the car and its features. I have been extremely happy with my decision and am anxiously awaiting my new 2015 CR-V!
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Sales (New)

blasin
After hours of internet research on the best price for a new 2015 Honda Pilot, RB Honda proved to me that there are honest and genuine car dealerships that exist in this world! Our salesperson Ron Gholson was incredible, as well as our Finance Manager, Blake Simmons. If you are reading this review to determine the best Honda dealership in the Twin Cities, your search is finally over.
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Sales (New) - Saint Paul, MN

prairiezephyr
I've been doing business with this dealer since 2007 for sales and service. I just traded in my original purchase and bought my second vehicle a couple of days ago. By chance I was matched up with salesman Kevin DeCaluwe - my good luck. Straightforward, knowledgeable, friendly, and no high pressure. The best part for me...as a value-added, no-cost service, Kevin will pick up your car for service (for example while you're at work) and then return it when the work is done. With my schedule that's beyond wonderful. Honestly, I was a little skeptical, but he's already done it once - to complete the interior and exterior surface treatment that came with my purchase. Go to RB Honda and search him out- you won't be disappointed.
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Sales (New)

mnxparis
I have been a patron of Richfield Bloomington Honda for approximately 12 years. I have leased/purchased 5 vehicles over that time period and have worked with Brian Kelly for the past 3. Brian has made the experience so easy and so enjoyable, the Honda staff have been great to work with and I continue to have my vehicles serviced at the service center because they are great to work with. Richfield Bloomington Honda works with me to find what I want in a vehicle and to facilitate the trade in of my vehicle. I highly recommend working with Richfield Bloomington Honda but especially working with Brian on a new purchase. He is incredible!
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Sales (New)

liliharrold@comcast.net
I was lucky to have Bill Foye as my salesman He was great! Helpful and friendly. My son and I enjoyed working with him and were very much impress by him. He was GREAT! I would recommend him to all my friends, (And will) My son Scott and I Had a great experience at R B Honda. I LOVE MY 2015 HONDA ACCORD. It is my first brand new car, Thank You Bill, for all Your help and advise.
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Sales (New)

kristi811
I was very lucky to have Sue Wegleitner as my sale associate for my first experience with Richfield Bloomington Honda. She was very friendly, professional, knowledgeable and she made me feel very welcomed. I love my new car and I had a very positive experience with my sales associate and with the dealership.
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Sales (New) - Minneapolis, MN

mikhas24
I had been looking at a new vehicle for awhile, Honda wasn't at the top of my list. My father has purchased a couple cars from Richfield Bloomington Honda over the years and Kevin has done a great job every time. I went into the Honda dealership quickly and Kevin recognized me instantly from me being way younger coming in with my father. They had a Blue 2014 Civic SI Sedan, Kevin showed me the very competitive rates right out of the gate. The only haggle was on my trade in witch is understandable. I really wanted a White Civic SI and, even though I ended up settling with my second choice witch was Blue Kevin went out of his way multiple times trying to find me a White one. Going through the Finance portion of thing I briefly worked with Chip he did a very good job and was very friendly. Me being a younger individual often times I would go to dealerships and feel that the sales person was brushing me off thinking i was just window shopping. That was not the feeling I got here and ultimately that experience is the reason i chose to do business with Honda and made a few compromises on the Vehicle. After a week of driving my new vehicle i love it and feel comfortable knowing the dealership will be there for me over the years i own this car.
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